Please read this Policy carefully. By providing information to the Company and its affiliates or visiting or using our Sites, you acknowledge the practices described in this Policy. Your use of our Products and Services, including our Sites, and any dispute over privacy, is subject to this Policy.
The information that we collect is controlled by our company, which is headquartered at 253-254 2nd FLOOR TOWER B-2 SPAZE IT PARK SOHNA ROAD GURUGRAM HARYANA 122018 INDIA.
The Company collects and processes both Personal Data and Other Data associated to the user. For purposes of this Policy, "Personal Data" is any information that alone or together with other information in the possession of the Company relates to an identified or identifiable natural, juisctic person (a body recognized by the law as being entitled to rights and duties in the same way as a natural or human person), such as including user data as mentioned in preceding paragraphs but not limited to name, phone number, GPS location, gender, date of birth, occupations, likes/dislikes, email address, financial account information, and online identifiers and account information such as user name and password.
"Other Data" is any additional information that is not Personal Data. In this section, we describe our information-collection practices, including the types of Personal and Other Data that we collect. In subsequent sections of this Policy, we describe how we use and disclose Personal and Other Data.
We may combine the Personal and Other Data we collect directly from you with information collected from or about you in other contexts, such as on the Sites. This may include information collected online, such as through our email exchanges with you; from documents in public domain, such as information that we collect when you establish your account with us. We will treat such combined information in accordance with this Policy. If you do not wish to provide information to the Company, we may not be able to provide certain Products or Services to you.
The Company may collect the following Personal Data from or about you:
Personal Data we collect directly from you, such as when you request information from us, invest with us, or register to use the Sites: The Company collects and maintains Personal Data about you, and about any person or entity on whose behalf you are acting, that you provide to us, such as when you obtain a product or service from the Company, request information or materials from us, register to use the Sites, or otherwise interact with us or our Sites.
Personal Data for your account: Depending on the type of account, and to the extent permitted by law, we may collect the following Personal Data from you when you open an account, :
As foregoing mentioned, in order to provide you better service, it is also necessary for us to collect data that help us update, optimize, personalize and improve our services to you.
1. Device information. Such as the type and model, operation system of your mobile phone or personal computer, hardware versions, carrier name, IP address, mobile browser (e.g. Chrome, or any other browser), applications using the services and the version of such applications battery level, signal strength, available storage space, browser type, app and file names, and other resembling types. Other device data such as the name of your mobile operator or ISP, language, time zone, mobile phone number, and connection speed.
2. Geo-location of your device. Such as GPS or other geo-location data when location services have been enabled when you use company products and services . Also we can take info from your device whenever we need to give you better user experience .
3. Device identifiers. Device identifiers are those ascribed to it as IMEI, IDFA, Android Advertising DA, serial number of mobile phone, telecommunication operator, or data resembling etc.
Information about third parties: We may collect information from you regarding other individuals related to your account. Where you disclose information about authorized signatories, dependents, relatives, potential beneficiaries, employees, agents, or other representatives as mentioned above, you warrant that you will only do so in accordance with the applicable data protection laws such as Information Technology Act 2000 and Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 with all its latest amendments; that you will ensure that before doing so, the individuals in question are provided with a copy of this Policy and made aware of the fact that the Company will hold information relating to them and may use it for any of the purposes set out in this Policy. The Company may, where required under applicable law, notify those individuals that they have been provided with their Personal Data and provide a copy of this Policy to them.also we are not liable to save your data more than 30 Days and we can delete all of your data in 30 days, If you have any dispute or query you should report in 15 days maximum after the event occurs .
Information from telephone, email, online chat, or text message communications with the Company:-
If you communicate with the Company or its affiliates by telephone, email, or text message, the Company may keep a record of that communication. In accordance with applicable law, the Company also may record and monitor telephone calls for training, quality assurance, security, and customer service purposes.
The sites of the Company and its affiliates use a variety of technologies, such as cookies, web beacons, and/or similar mechanisms, as described further below, to collect Other Data that helps us to understand how our Sites are used. Specifically, when you visit the Sites, we or our third-party service providers may automatically collect a variety of technical and navigational information about you via these technologies, including as applicable:-
your computer or device type; operating system version; browser type and version; user agent string; internet connection type; mobile network provider; date and time of your visit; time since your last visit; web pages you view; links you click; searches conducted on the Sites; the internet protocol (IP) address used to access our Sites; your general geographic location (e.g. your city, postal code, or metropolitan region). We also may use similar tracking technologies in emails that we or third parties send to you, as further described below. When you visit our Sites, you have the ability to accept or decline these cookies and other tracking mechanisms, except those that are strictly necessary for you in order to enter and legitimately browse around the Sites and use essential Site features, and you can change your preference at any time.
We use the Personal and Other Data that we collect for the purposes described in this Policy, for the purposes for which it was provided to us, as required by law, and for our business purposes, including:
We will only collect, use, and share your Personal Data where we are satisfied that we have an appropriate legal basis to do this. This may be because:
If you would like to find out more about the legal bases on which we process Personal Data, please contact us using the details below.
We may disclose Personal and Other Data to third parties for the following purposes, as permitted by law for the time being in force in India. You have certain rights to object to the processing of your Personal Data as described below:
Affiliates: We disclose Personal and Other Data to the Company and its affiliates for the purposes described in this Policy.
Service providers: We may disclose Personal and Other Data to our service providers, who use it to perform tasks on the Company’s behalf. Among other things, these service providers help us provide the Company’s Products and Services, send disclosures and statements to you, administer your accounts, and manage and improve the Sites. Our service providers may collect, process, and retain information about you, in accordance with the laws of our country, directly on behalf of the Company. The Company's service providers include:
Customer agents: We may disclose Personal Data to your agents or representatives, including:
Legal purposes: We may use and disclose information about you as we believe reasonably necessary to protect the rights and property of the Company and its affiliates, including to establish legal claims or defenses, to obtain legal advice, to defend our legal rights, to protect our rights or property and those of the Company’s affiliates, to protect against fraud and abuse, to protect other users of our services and our Sites, and to protect the life, body, or property of others (individuals or entities). We also may disclose information about you in order to comply with the law, judicial proceeding, court order, or other legal process, such as in response to a court order or investigating agencies, law enforcement mechanism who could potentially investigate) alleged fraudulent or suspicious transactions in relation to your account or any other account on which you are authorized to act.
Sale or other transfer of the company: We reserve the right to disclose information to facilitate the licensing, assignment, acquisition, securitization, bankruptcy, or other transfer of our technology or business, or a portion thereof, to third parties, in accordance with applicable law in India.
Market research: We provide information to market research companies or the Company’s affiliates for the purpose of assessing information about our business or client base. We may provide our clients' or prospective clients' contact details to market research companies to undertake research on behalf of the Company, in accordance with applicable law. For example, we may run client satisfaction surveys or run focus groups on proposed products.
Direct sharing through third-party websites and services: The Sites may enable you to share information directly with websites or online services operated by third parties. For example, the Sites contain features that allow you to share articles or content through Facebook, Google Plus, Instagram, Snapchat, Twitter, LinkedIn, and other services, and to view content through video players and other services (such as the YouTube video player). If you choose to use these features, you may disclose information to those websites or services and their users and to the public more generally. These websites and services may also set and/or access a cookie on your device. For the very reason that these third-party websites and services are not operated by the Company, we are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of information through these websites and services will be subject to the privacy policies of the third-party websites or services, and not this Policy.
Aggregated information: From time to time, the Company may share aggregated information about users of the Sites or the Company's Products and Services, such as sharing reports on the usage of the Sites or the Company's services for regulatory reporting or marketing purposes.
The Company and its affiliates rely and act on the accuracy of the information provided by its clients and others. We take reasonable efforts to ensure that Personal Data collected by us or on our behalf is accurate, up to date, and complete, in accordance with applicable laws in India. If any information about you changes or you have any concerns regarding the accuracy of information about you held by the Company, you should contact us at the address provided in the Contact us section below.
We use commercially reasonable physical, electronic, and procedural safeguards to protect your Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction in accordance with applicable laws in India. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time. If you have online account access, we recommend that you take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your user name and password private.
The Company retains Personal Data for as long as necessary to provide our services to you, to fulfill the purposes described in this Policy and/or our business purposes, or as required by law, regulation, or internal policy. We are obliged to retain certain information to ensure accuracy, to help maintain quality of service, and for legal, regulatory, fraud prevention and legitimate business purposes.
Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you have certain rights in relation to your Personal Data:
1. Right to access Personal Data
You have a right to request that we provide you with a copy of your Personal Data that we hold, and you have the right to be informed of:
2. Right to rectify or erase Personal Data
You have a right to request that we rectify inaccurate Personal Data. We may seek to verify the accuracy of the Personal Data before rectifying it.
3. You can also request that we erase your Personal Data in limited circumstances where:
4. We are not required to comply with your request to erase Personal Data if the processing of your Personal Data is necessary:
5. Right to restrict the processing of your Personal Data
6. You can ask us to restrict your Personal Data, but only where:
7. We can continue to use your Personal Data following a request for restriction:
8. Right to transfer your Personal Data
You can ask us to provide your Personal Data to you in a structured, commonly used, machine-readable format, or you can ask to have it transferred directly to another data controller, but in each case only where:
9. Right to object to the processing of your Personal Data
You can object to any processing of your Personal Data which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.
If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
Right to object to how we use your Personal Data for direct marketing purposes
You can request that we change the manner in which we contact you for marketing purposes.
You can request that we not transfer your Personal Data to unaffiliated third parties for the purposes of direct marketing or any other purposes.
If you have any query or issues, please address the same to the Company, we ask that you please attempt to resolve any issues with us first.
If you would like to exercise any of the rights described above, please send us a request at the address or email provided in the Contact us section below. In your message, please indicate the right you would like to exercise and the information that you would like to access, review, correct, or delete.
Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfill your request.
We may not always be able to fully address your request, for example, if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
If you have any questions, issues relating to this Policy, or concerns about the way in which we have handled information about you, please do not hesitate to send us an email at email@example.com you also may contact us by sending a message to: Grievance Officer, at firstname.lastname@example.org.
If you raise any concerns about how we have handled your Personal Data, we may request additional details from you regarding your concerns, and may need to engage or consult with other parties in order to investigate and resolve your issue. We will keep records of your request and any resolution of your issue.
We, with or without advance notice, will post changes to this Policy on our Sites along with the effective date of the changed policy. We recommend that you review this Policy periodically.