Frequently Asked Questions (FAQs)


What is Pocket Rummy And How Do I Join?

Pocket Rummy is a perfect place for all the players to play online Rummy and earn money by referring it to family and friends. You just need to register, create your profile, and then be ready to play your favorite Pocket Rummy game!

How To Play Rummy- Card Game?

Rummy is still one of the most popular card games in India. The objective of the game is to be the first player to get rid of all of your cards, by creating combinations- which can either be sets, three or four cards of the same rank or runs; three or more cards of the same suit (in a sequence). While playing the game, you have to improve your hand by forming a particular set or sequence and abiding by the rules of the game. You can pick a card from the close pile or discarded pile as well. 

The 13 cards Rummy is usually played in India (generally with 2 decks of cards) with 2 to 6 players involved in a game. Each player has to make 4 hands, i.e, any one set of 4 cards and three sets of 3 cards each. 

The player who completes their 4 hands first is declared to be the winner!

What All I Have To Provide For Registration?

You can register to start playing Rummy by giving your mobile number (mandatory). The following are taken to communicate while you are making your registration- for sending OTPs and making tournament alerts. We recommend you type in your mobile number for any upcoming better deals and offers.

How To Deposit Money In My Pocket Rummy Account?

Well, we have made it all easy for you. For adding money to your Pocket Rummy account, just follow the steps:

  • Create an account on the Pocket Rummy website/app by filling in your details.
  • Click on “+” or Go to the “Wallet”.
  • Click on Add Cash and make the payment.
  • Now deposit the amount between the mentioned limits.

You can add an amount by using Credit Cards, Debit Cards, Net Banking, Bhim UPI, Paytm. Also, you will get an exciting bonus if you are a new user.

Is It Legal To Play Rummy In India?

Your safety is our priority! We have researched it well and you can completely rely on us to play the games offered on Pocket Rummy. Everything on our Application is legal and duly supported by all the legislations and judicial pronouncements prevailing in India. Also, the game of Rummy has been declared legal by the Supreme Court as it comes under the category of a “game of skill” and not chance. 

For your assurance, we have got our games certified and approved by some of the leading legal jurists of India.

What All Versions Of Rummy Can I Play On The Website/App?

Pocket Rummy offers the 13 cards online Rummy games with the following available variant:

  • Points Rummy

We are working on adding more variants to the Pocket Rummy website and app.

What Is The Minimum And Maximum Amount I Can Deposit In My Account?

The minimum deposit you can make in your Pocket Rummy account is Rs. 100 and the initial maximum amount of deposit is Rs. 2000 (for every new user). However, the maximum deposit amount increases to Rs. 5000 based on your past experience, loyalty points, and playing pattern.

You can also place a request to increase the buy-in limit of your account at “ support@Pocketrummy.in ”.

Can I Play With or Without Cash?

Absolutely, yes! Playing Rummy on Pocket Rummy comes with a flexible option for all its users to play with or without cash. Click on the “Play” option. This will take you to the lobby where you can- click on the “cash” or “Practice” tab. Now choose any table of your choice and start playing to earn or just for fun!

How To Withdraw Money From My Account?

You can easily withdraw money from your account, anytime you wish to. However, mobile number verification is a must before making any such request.

  • Go to the “Wallet” page.
  • Click on “Withdraw” and send the withdrawal request.

Now you get to decide from the following two options available-

  • By Paytm-For this, you need to send a withdrawal request with the correct Paytm number.
  • By Online Payment Options-This will transfer the amount directly to your bank account. For this, you will be required to provide your bank account details along with the PAN Card

How Do I Get Started At Pocket Rummy?

It is very easy to start playing at Pocket Rummy. Just follow the mentioned steps:

  • Create an account by registering using a “Username” and “Password”.
  • Fill in the other required details.
  • Click on the “Play” option and you are ready.

Play and win!

How Do I Know When The Game Starts?

Once the required players have joined the table, there will be a countdown and each player will be given a card for determining the order of play. Once this is done, the seats will be rearranged according to the order of play. After this the cards would be dealt with each player, a joker card pulled out and one card will be kept open.

How Do I Know When To Play?

You will know your turn to play has come when the spotlight hits your seat and the countdown of the time left to play starts.

Can I Exit The Pocket Rummy Game Before The Cards Are Dealt?

Yes, you can exit a Rummy table before the cards are dealt. A timer with 15 seconds is started on registration. You will not lose your entry fee if you exit before the timer reaches the last 5 seconds, which is the lock-in time. However, if you exit after time ends, then your entry fee will not be refunded.

How Do I Get The Money I’ve Won?

Receiving the money you’ve won is quite simple:

  • Whenever you win any money on Pocket Rummy’s real table, the winning amount is immediately credited to your Rummy account.
  • You can check your current account balance anytime by clicking at the “Wallet” option.
  • You can redeem the entire amount or a part of it as you need.

How Do I Change My Bank Account Details?

For changing your bank account details, you just need to mail us your new account details at “ support@Pocketrummy.in ”. Your details will be updated within 24 hours.

You can also contact our Live Chat support team. Our customer support agent will then request you for some documents for verification purposes and to ensure complete safety while transferring your money.

Will There Be Any Fees Levied On Withdrawal?

Pocket Rummy does not levy any fees on your transactions. However, if you ought to make a withdrawal without playing a definite number of hands-on our real tables, and have not accumulated the loyalty points equivalent to 12% of the requested debit amount, a transaction charge of 7% of the deposits made or requested to be withdrawn will be levied on the first offense. Further, a 10% deduction will be applied to the subsequent offenses.

The mentioned 12% loyalty points have to be earned between the period of last deposit or last withdrawal (whichever was done last) and the period of the current request. The transaction fees are waived off on a specific request from the user on a case to case basis.

How Do I Decide A Table To Play On?

You can choose a table in the lobby depending on the- “Value Points” and “Buy-in Amounts”.

What Happens If My Transaction Fails And The Amount Is Not Credited To My account?

If the money is deducted from your bank account but the amount is not credited to your Pocket Rummy account, you can contact us at “support@Pocketrummy.in" mentioning the date and time of the transaction along with a screenshot. Our team will look into the matter and contact you for the same. However, make a complaint immediately after the problem occurs.

If you face this while on weekdays, you can drop in at our email and one of our agents will reach out to you soon. Do not worry, we value your money. We will make every possible effort in retrieving your money and will contact our partner banks for the same.

What Is Drawing And Discarding Cards?

Drawing A Card:For every turn, you will be required to draw a card. There are two options to do so, you can take out either the “topmost card” from the “closed deck” or take the “last discarded card” from the “discard pile”.

Discarding A Card: You have to end your turn by placing one card from your hand face-up on the “discard pile”.

What Will Happen If I Place A Redemption Request But Continue To Play and Loose?

Your redemption request is processed by our operation team depending on your account balance. If you place a withdrawal request and continue to play further, thus losing the amount, then your request will be canceled and you will be informed of the same. You can submit another request for redemption based on your then account balance.

What If The Closed Deck Runs Out Of Cards Amid The Game?

If the closed deck runs out of cards even when no player has declared yet, then the discard pile is reshuffled and put with its face down as the new “Closed Deck”. Now every card you will discard will go to form a new “Discard Pile”. 

How Do I Finish My Game?

Pocket Rummy finishes only when a player declares! And a player can only declare when- All cards of the hand are made into valid sets or sequences.

At the time of “Declaring”, the player needs to select the combination of cards he wants to declare. After declaring, he has to combine the cards and send them for validation. 

Remember you only get 45 seconds to meld your cards!

How To Declare Sets and Sequences?

If all the cards in your hand are made into valid sets and sequences, then you can “Declare”. You need to-

  • Select the combination of cards for declaring.
  • After declaring, meld your cards and send them for validation.
  • You get 45 seconds to meld your cards into sets and sequences.

What Is The Scoring System?

The point system or scoring system is as follows:

  • The more are your points, lower is your rank.
  • The Face Cards and Ace (J/Q/K/A) own value of 10 points each.
  • The Number Cards have a value equal to their face value.
  • Joker holds zero points.
  • The winner gets zero points. All the other players get points based on their cards.
  • In case you fail to make the required straight sequences, points of all the cards in the hand are added.
  • In case you make two straight sequences, the points of the cards which do not meld are added.
  • The maximum points allocated to a hand can be 80.

What Happens To Real Money When I Play Any Game?

Whenever you select a real cash game to play, Money will be deducted from your account for the same. For instance, if you choose to play a real cash game on a 2 player/1rs. point value, 80 real money will be deducted from your account for the same.

What Is The Minimum Buy-In For A Table?

The minimum amount that you will be required to play the game is Rs. 25.

Is There A Time Limit For Playing My Turn?

Yes, for every player there is a time limit of 45 seconds to play their turn.

What If I Run Out Of Time?

If you do not play within the given time limit, you will lose your turn. And if in any case, you lose your turn three times in a row, you will be dropped out of the game automatically.

What If My Connection Is Lost?

In case of connection issues, you get two turns while waiting for the reconnection. After that, your game will be dropped.

What Is Referring to A Friend?

You can always refer to your friend to play along with you. For doing so, you need to share your referral link from the refer-a-friend page. Your friend has to then register using that link. On successful registration, both you and your friend will earn a certain amount of bonus.

What Are The Rewards For Referring A Friend And How Do I Get Them?

You can easily refer and invite your friends to the Pocket Rummy community by sharing a referral URL with them. Once a referred user downloads the Pocket Rummy Application from your referred URL, you will earn from the amount that your referrals win or lose in our app.

An infinite number of referrals can be referred to an entire life of Pocket Rummy.

So, the more referrals you bring, the greater rewards you could make. Refer and get paid, it’s that effortless! 

Can I Get Anything Else Besides Referral Bonus?

Under the “refer a friend” section you can only refer and earn!

Is My Money Safe On Pocket Rummy App/Website?

Yes, absolutely! We know the value of money and care for our users too. You can trust us with all the transactions and deposits and contact us for any issues.

How Many Cash Games Can I Play Every Day?

There is no limit to how much you play! You can play as many tournaments and games as you wish. Keep playing and keep earning!

How To Update KYC Documents?

To update your KYC documents, just visit your “Wallet”, go to the “Withdrawal” section, and update the details.

After updating the details, it may take up to 2 business days to verify your documents. We will update you through text/mail.

If your KYC form is rejected, you can check the reasons in the “KYC Section” on your profile page.

How To Join A Rummy Tournament?

You can participate in any tournament you want to. Just click on the “Tournaments” icon and participate.

What Is A Waitlist?

Waitlist in tournaments refers to the number of players in the queue, waiting to join the tournament. If all the seats in a tournament are occupied, the waitlist begins. You can participate in every tournament even from the waitlist.

Can I Continue To Play Free Practice Games?

You can enjoy playing free Pocket Rummy games without any restrictions, as long as you want to!